Refunds will not be given if a team backs out or fails to show up—no matter the reason. This includes illness, last-minute roster issues, scheduling conflicts, or other unexpected circumstances.

The only exception: A team may request a refund if they withdraw before the final payment due date listed during registration.

Teams that cancel after the final payment is due—especially once the game schedule has been posted—may not be invited to future Monkey Up Tournaments.

Thank you for understanding that late cancellations impact other teams, referees, and tournament planning.

If the entire tournament is canceled due to actual or threatening weather, teams may be eligible for a partial refund of their registration fee.

Please keep the following in mind:

• The tournament has many fixed costs—including field rentals, staffing, equipment, insurance, and other overhead—that must be paid regardless of weather.
• Partial refunds must be requested within 15 days of the tournament date.
• Your request must include the name the refund check should be made out to and the mailing address.
• Tournament organizers will review all requests and do their best to send refunds promptly once amounts are finalized.
• Partial refunds will not exceed 25% of the registration fee. This limit applies no matter the situation.

We appreciate your patience and understanding when weather creates circumstances beyond our control.

Weather can be unpredictable. If conditions like rain, lightning, heat, or field damage occur, the tournament organizers may need to make changes for safety and scheduling.

Here’s what to expect:

• The tournament has full authority to delay, cancel, or adjust the schedule at any time based on field conditions or threatening weather.
• If a game is canceled due to weather, both teams will receive a recorded score of 4-2.
• Games may be shortened, moved, or rescheduled to keep things running or to avoid unsafe conditions.
• Games might be moved from Saturday to Sunday, or Sunday to Saturday. In some cases, all games may be moved to a single day in a modified format.
• Games may be stopped early to avoid incoming storms or to protect the fields. If a game is started but cannot be finished, it will still count as official.
• In rare cases, we may try to reschedule missed games — but this depends on field availability, referees, and team flexibility.

Please note: No refunds will be given due to weather-related changes, even if those changes affect your team’s ability to play.

We appreciate your patience and understanding as we do our best to keep everyone safe and give teams the best possible experience despite the weather.

Decisions about field closures or schedule changes due to weather are made by the field or facility owners — not the tournament staff.

Tournament organizers must follow their lead, whether that means delaying, canceling, or adjusting the schedule.

We ask all teams and families to respect these decisions and be patient during weather-related changes. Thank you for understanding that some situations are out of our control.

If weather or other issues cause cancellations, delays, or schedule changes, we will send updates by email to the team contacts provided during registration.

We will also do our best to post updates on our website at www.monkeyuptournaments.com.

Please note: During fast-changing situations, communication may be delayed. Coaches are responsible for passing updates along to their teams and families as quickly as possible.

Monkey Up Tournaments are built around fair play, fun, and safety. We want everyone—players, coaches, families, and fans—to enjoy the experience and feel confident about what to do in case of injury, weather, or emergency.

Please review the information below before attending.

INJURIES AND FIRST AID

• If someone is injured, notify a tournament trainer or staff member right away. First Aid Stations are located throughout each field complex.
• Do not send injured players alone. A coach or adult must go with them to receive care.
• Before your first game, locate the First Aid Station and Tournament Headquarters tent. Trainers will be there when not attending to players on the field.
• Trainers can provide directions to the nearest hospital if needed.
• If it's a serious emergency, call 911 immediately. Then notify Tournament HQ so they can help emergency vehicles reach the field.

STORM SAFETY

• Weather can change quickly. Everyone must be ready to leave the field fast and shelter in a vehicle.
• There is no reliable shelter on site. Do not stay under tents or trees during a storm. Go straight to your vehicle and keep the windows rolled up.
• If thunder or lightning is seen or heard, games will pause for at least 30 minutes. This timing resets with each sound of thunder or lightning strike.
• Coaches and team staff are responsible for helping players leave the field quickly and safely.
• If you hear a weather siren or spot dangerous weather, notify the nearest tournament official immediately.
• Stay in your vehicle until conditions are declared safe.

HEAT AND HYDRATION

• During hot weather, everyone should take steps to stay cool and hydrated. This helps prevent heat exhaustion and heat stroke.
• Players should drink water before, during, and after games. Don't wait until you feel thirsty.
• Teams should bring their own water. The tournament will do its best to provide coolers or ice at each field.
• Take breaks in the shade or an air-conditioned vehicle.
• Wear loose-fitting, lightweight clothing.
• Use cold towels or wet bandanas on your head and neck to cool off.
• Avoid sugary or caffeinated drinks.
• Coaches should remind players and parents to watch for signs of heat illness. These can include:
• Headache, nausea, cramps, dizziness, weakness, heavy sweating, pale or cool skin, dark-colored urine, or a rapid heart rate.
• If someone shows these signs, move them to a shaded or air-conditioned area. Lay them down with feet slightly raised, remove extra clothing, and offer water.
• If symptoms worsen or include fainting, confusion, seizures, or a fever above 102 degrees, call 911 immediately.
• Let a tournament trainer know if you suspect heat exhaustion.

CONCUSSION SAFETY

• A concussion is a serious injury and may not show symptoms right away. Any bump or blow to the head—or a hard body collision—should be treated with caution.
• If a player shows any signs of a possible concussion, they must sit out the rest of the game.
• Coaches are required to notify a tournament trainer for an evaluation.
• Players suspected of having a concussion may not return to play without written clearance from a licensed medical professional.
• When in doubt, sit them out.

PARKING AND WALKWAYS

• Only park in marked, designated areas. Do not park on private property or block any access points.
• Follow directions from parking attendants.
• Be alert for pedestrians, especially children. Drive slowly and back up with care.
• Use crosswalks and walkways to get to fields. Do not walk along the road.
• Do not park in a way that blocks emergency vehicle access. If you see a car blocking an emergency area, notify Tournament HQ.